Help with Bunbuku

Need help with a lesson, your account or a payment? Have an idea for making Bunbuku better? Email support@bunbuku.com.

Tell us what you were trying to do, what happened, and whether you were using the web app, iPhone or Android. Include your account email if the issue is account-related. Please do not send passwords, full card details or sensitive information you do not need to share.

Returning from Fluent?

Read about the name change, existing accounts and guest progress.

Subscriptions

For web purchases, open Bunbuku Settings → Manage Billing to review or cancel your subscription. If you cannot sign in, email us for help.

For purchases through the App Store, open your iPhone or iPad Settings → your name → Subscriptions → Bunbuku. See Apple’s cancellation instructions or request a refund from Apple.

Deleting Bunbuku or your Bunbuku account does not cancel an App Store subscription. Cancel it through Apple separately.

Privacy and deletion

You can request account deletion from the web, even if you no longer have the app. Our Privacy policy explains other data requests.